Winissimo

The best welcome bonus
Deposit a minimum of £10 and get a 100% matched deposit up to the value of £200

18+ / Wager from real balance first / 50X wager the bonus money within 30 days / 50x Wager any winnings from the free spins within 7 days. Contribution varies per game. Available on selected games only / Wager calculated on bonus bets only / Bonus offer and any winnings from the offer are valid for 30 days / Free spins and any winnings from the free spins are valid for 7 days from receipt / Max conversion: 3 times the bonus amount or from free spins: £20 / Limited to 5 brands within the network / Withdrawal requests void all active/pending bonuses / Excluded Skrill and Neteller deposits / Full Terms Apply

18+ / Wager from real balance first / 50X wager the bonus money within 30 days / 50x Wager any winnings from the free spins within 7 days. Contribution varies per game. Available on selected games only / Wager calculated on bonus bets only / Bonus offer and any winnings from the offer are valid for 30 days / Free spins and any winnings from the free spins are valid for 7 days from receipt / Max conversion: 3 times the bonus amount or from free spins: £20 / Limited to 5 brands within the network / Withdrawal requests void all active/pending bonuses / Excluded Skrill and Neteller deposits / Full Terms Apply

Editor's rating 82%
Editor's
rating
Bonuses and promotions
72 %
72 %
Security
86 %
86 %
User support
82 %
82 %
Game offer
90 %
90 %
Deposits and withdrawals
80 %
80 %

Pros
  • Large game selection (4,000+ games)
  • UK Gambling Commission licensed
  • 24/7 customer support
  • Multiple payment methods
  • Comprehensive sportsbook
  • Mobile-optimized platform
  • Live casino with professional dealers
Cons
  • High wagering requirements (50x)
  • Withdrawal fees (1% up to £3)
  • Reports of payment issues
Types of games in casino
Baccarat
Bingo, Slingo and Keno
Bingo, Slingo and Keno
Blackjack
Blackjack
Dice games
Live Casino

Game operators (14)

Pragmatic Play

Pragmatic Play

57 games
91 %

Pragmatic Play

57 games
91 % user ratings

NetEnt

NetEnt

0 games
Microgaming

Microgaming

0 games
Evolution Gaming

Evolution Gaming

0 games

Welcome bonuses Winissimo

18+ / Wager from real balance first / 50X wager the bonus money within 30 days / 50x Wager any winnings from the free spins within 7 days. Contribution varies per game. Available on selected games only / Wager calculated on bonus bets only / Bonus offer and any winnings from the offer are valid for 30 days / Free spins and any winnings from the free spins are valid for 7 days from receipt / Max conversion: 3 times the bonus amount or from free spins: £20 / Limited to 5 brands within the network / Withdrawal requests void all active/pending bonuses / Excluded Skrill and Neteller deposits / Full Terms Apply

Warning: Play and gamble responsibly | Gambling may be addictive 18+ | Underage gambling is an offence | When the fun stops, stop.

Introduction to Winissimo Winissimo Casino Homepage

Winissimo is an online casino launched in 2020 and operated by Progress Play Limited, a company based in Malta but serving the UK market with a proper license. The casino is licensed by the UK Gambling Commission (Account Number 39335) and the Malta Gaming Authority (MGA/B2C/231/2012) so it’s regulated in multiple jurisdictions.
The site positions itself as a full gambling destination with over 4,000 games from more than 90 providers and a sportsbook. With its modern design and mobile friendly interface Winissimo aims to cater to all types of players across different gaming categories.
But beneath the surface of this well equipped casino lies a pattern of customer complaints and regulatory issues. While the operator is licensed in the UK market Progress Play Limited has been subject to regulatory action from the UK Gambling Commission so questions arise about the operational standards and player treatment.
This review will go into detail about Winissimo’s offerings, from games and bonuses to payment methods and customer service and highlight both the good and the bad that potential players should be aware of before signing up.

Game Types

Winissimo has over 4,000 games across multiple categories, one of the biggest collections in the online casino industry. The games are powered by over 90 providers so you get variety in game mechanics, themes and payouts.
The platform organises its huge game collection into slots, table games, live casino, jackpots and instant win games like scratch cards. A search function and filtering system allows you to find specific games or browse games by provider, so navigating the huge selection is relatively easy.
What stands out about Winissimo’s game collection is the breadth of coverage across different gaming preferences. Whether you like classic fruit machines, video slots with complex bonus features, traditional table games or live dealer games, they have multiple options in each category.
Besides casino games, Winissimo also has a fully integrated sportsbook where you can bet on various sports around the world without having to create a separate account. This all in one approach is convenient for those who like both casino and sports betting, but the quality of the different sections varies. winissimo Casino Games

slot machine icon

Online Slots

Slots are the backbone of Winissimo’s game library with over 4,000 titles covering different themes, volatility levels and bonus features. From classic 3 reel fruit machines to video slots with cinematic graphics and complex gameplay mechanics.

Winissimo Casino Live games
Popular titles at Winissimo include industry favourites like Starburst, Book of Dead, Bonanza and Gonzo’s Quest as well as new releases added regularly to keep things fresh and exciting. The platform has games from dozens of top developers so you get diversity in game design and maths models.
For life changing wins Winissimo has around 140 progressive jackpot slots including famous titles like Heart Burst Jackpot, Fluffy Favorites Jackpot, Cash Splash and Dolphin Gold Stellar Jackpots. These games have pooled prize funds that grow with every bet placed across the network and can reach seven figures.
The slot section also has special categories like Megaways games which have thousands of ways to win through their dynamic reel structure and feature rich video slots with bonus rounds, free spins and multipliers. Stake options range from £0.10 to £100 per spin so whether you’re a casual player or a high roller we have you covered.

Live casino

Live Casino

Winissimo’s live casino offers real time gaming through high definition video streams, connecting players to professional dealers across multiple table games. Powered by Evolution Gaming, the industry leader in live dealer solutions, this section brings the casino to your home.
The live casino lobby has multiple versions of classic games including blackjack, roulette, baccarat and poker, each with different betting limits to suit all budgets. Standard tables have a minimum bet of £1 and a maximum of £1,000, while VIP tables have higher minimum and maximum bets for high rollers.

Beyond traditional table games, Winissimo’s live casino has game shows like Crazy Time, Monopoly Live and Dream Catcher which combine TV entertainment with gaming mechanics. These games have multipliers, bonus rounds and interactive elements not found in traditional casino games.
The technical implementation of the live casino is good, with multiple camera angles, clear audio and easy to use betting interfaces. Games stream in high definition with minimal lag, but performance may vary depending on your internet connection.

Table games

Table Games

For those who prefer digital table games without a live dealer present, Winissimo has around 60 RNG table games across different categories. These games are solo gaming where you can play at your own pace without the social pressure of live dealer tables.
The roulette section has American, European and French versions, plus special versions like Multi-Wheel Roulette and Mini Roulette. European Roulette is the most popular choice as it has a more favourable house edge than the American version with the extra double zero pockets.
Blackjack fans can choose from around 30 different variants including Classic Blackjack, European Blackjack, Atlantic City Blackjack and Multi-Hand options. Each version has slight rule variations that affect strategy and house edge, some with side bets for extra winning opportunities.
The table games section is completed with around 10 baccarat variants, several poker based games like Casino Hold’em and Three Card Poker and specialty games like craps and sic bo. While not as extensive as the slot collection, Winissimo’s table games has all the essentials with multiple variants of each core game type.

Loterry icon

Other Games

Apart from slots and table games, Winissimo has a wide range of other games to suit all tastes. Scratchcard fans will find a huge selection of instant win games with various themes and prize structures. These digital scratch cards give instant results without the long gameplay of slots or table games, perfect for players who want quick entertainment with minimal time commitment.
The platform also has lottery style games like keno and virtual lotto draws where players pick numbers and wait for automated draws to determine the winning combinations. These games combine the traditional lottery gameplay with the instant results of online gambling. Winissimo other games
Winissimo also has a range of specialty games that don’t fit into other categories, arcade style games, virtual sports and casual games with gambling elements. While these might not get the same attention as main stream casino games, they offer more variety for players who want something different from the usual gambling experience.

Winissimo Casino Lobby

The Winissimo casino lobby is clean and modern and makes it easy to navigate through the massive game library. Upon login, you are greeted with a dark themed layout with highlighted promotions, popular games and new releases at the top of the page.
Navigation is handled through a horizontal menu system with categories Casino, Live Casino, Jackpots and Sports. Each section has subcategories and filtering options so you can narrow down the games by type, provider or other characteristics. A search function is available to find specific games, which is very useful with 4,000+ games to choose from.
The lobby is responsive and adapts to different screen sizes from desktop to mobile. Game thumbnails are the right size and have the same style throughout the platform. Loading times between sections are quick, but loading the full game library can take a few seconds.
Account management is available through a persistent menu so you can access your balance, bonus information, transaction history and responsible gambling tools at any time. The design is functional and modern, but some users might find the dark theme not as visually appealing as a brighter one, but that’s a matter of personal taste. Wininissimo Casino

Winissimo Bonuses

Winissimo has a welcome package for new players but the terms are worth reading carefully. The casino offer is a 100% match on the first deposit up to £200 so you get double your initial deposit. For sports bettors, there is a separate welcome offer of a £10 free bet when you deposit and bet £10 on qualifying sports markets.Winissiimo Casino Bonusmenu.co.uk
Both welcome offers require a minimum deposit of £10 to activate so they are open to players with smaller budgets. But the casino bonus has a 50x wagering requirement which is much higher than the industry standard of 30-40x. So you have to wager the bonus 50 times before you can withdraw any winnings, a £100 bonus would require £5,000 in total wagers before you can cash out.
Several payment methods are excluded from bonus eligibility, Skrill and Neteller deposits don’t qualify for welcome offers. The maximum conversion limit (the amount you can withdraw from bonus winnings) varies by promotion but is usually between £20-£300 so you could cap your returns from bonus play regardless of how much you win.
The bonus is valid for 7 days from issue so you have a short time frame to meet the wagering requirements. Combine that with game contribution restrictions (many games contribute less than 100% to wagering) and you have tough conditions to turn bonus funds into cash.

Current Slot and Games Promotions

Wheel of Spins Winissimo

Winissimo Casino has a rotating selection of promotions beyond the welcome offers, but these tend to follow the same pattern with big wagering requirements. The “Weekend Wheel of Spins” is one of the regular promotions, where you can get between 5 and 500 free spins on selected slots for a deposit of £20 or more.
Another recurring offer is the “75 Free Spins Bonus”, which gives you up to 25 free spins per use, available three times in total when depositing. Like the welcome bonus, these promotional spins come with 50x wagering requirements on any winnings and max conversion limits to withdrawals.
Tournament players can participate in weekly tournaments with different entry requirements, usually deposits and play on specific games. These tournaments have leaderboards with cash prizes or bonus spins for the top performers, but the competition is fierce given the number of players.
Monthly cash drops and prize draws provide additional promotional opportunities, where random rewards are given to qualified players based on their activity during specific periods. Unlike wagering heavy bonuses, some of these rewards have fewer restrictions, but the chances of getting big prizes are low.
Notably missing from Winissimo’s promotional structure is a VIP or loyalty program, which is a standard feature at most other casinos. This means regular players don’t get recognition or rewards for their continued play, which may reduce long term engagement for frequent players. We suspect the VIP program is by invitation only. Winissimo Casino Welcome Bonus

Other Bonuses & Promos from Winissimo Casino here:

18+ / Wager from real balance first / 50X wager the bonus money within 30 days / 50x Wager any winnings from the free spins within 7 days. Contribution varies per game. Available on selected games only / Wager calculated on bonus bets only / Bonus offer and any winnings from the offer are valid for 30 days / Free spins and any winnings from the free spins are valid for 7 days from receipt / Max conversion: 3 times the bonus amount or from free spins: £20 / Limited to 5 brands within the network / Withdrawal requests void all active/pending bonuses / Excluded Skrill and Neteller deposits / Full Terms Apply

Warning: Play and gamble responsibly | Gambling may be addictive 18+ | Underage gambling is an offence | When the fun stops, stop.

Account Menu

Creating an account at Winissimo is a quick registration process that collects the necessary information for regulatory and account security purposes. The registration form asks for the standard details: name, date of birth, email address, physical address and contact number; all for age verification and anti-money laundering purposes as required by UK gambling regulations.
After basic registration, new players must verify their email address by clicking on a confirmation link before they can access the full platform. Players are asked to set deposit limits during this process to promote responsible gambling from the start.
The account section gives you control over many aspects of your player experience from a central dashboard. From here you can manage payment methods, view transaction history, access active bonuses, update personal information and implement responsible gambling tools such as deposit limits and time-outs.
Security features in the account section include the ability to change login details, enable additional verification for sensitive operations and view login history to see if someone has accessed your account. The platform has standard security measures such as timeout for inactive sessions and regular password change prompts.
One issue with account management at Winissimo is the verification process before withdrawals. While necessary for regulatory purposes, customer reviews suggest this process can be quite strict and time consuming, with multiple document submissions sometimes required before funds are released.

Mobile Casino

Winissimo has a fully responsive mobile gambling experience through web browsers on smartphones and tablets, with no need for apps. Winissimo’s mobile platform uses adaptive design to fit different screen sizes and orientations, and works on iOS and Android devices without downloads.
The mobile interface has all the features of the desktop version but is reorganised for touch navigation. Game tiles resize for finger input, menus condense into dropdowns, and payment interfaces adapt to mobile form factors. This is a consistent experience across devices with minimal functionality loss compared to desktop play.
The game performance on mobile is generally good, most games load fast and run smoothly on recent smartphones. Touch controls are responsive and sized right, even on smaller screens. HTML5 games perform well, older Flash games might be unavailable or suboptimal on mobile.
Live casino games are also good on mobile, adaptive streaming technology adjusts video resolution based on connection quality to prevent buffering. Betting interfaces are optimized for touch input, with no clutter on the small screen of the smartphone.
Winissimo doesn’t have native iOS or Android apps, but the mobile website creates a browser shortcut on the device’s home screen, so you can access the platform like an app without installation. This way it works on more devices and you don’t need to update the app manually.

Customer Support Winissimo Customer support

Winissimo has two support channels: live chat and email. Live chat is 24/7 and most queries can be answered immediately through the chat interface on the main website. Response times during testing were 2-5 minutes but may be longer during peak hours.
Email support is available at [email protected] for general inquiries and [email protected] for specific issues. Response times for email are 24-48 hours and more complex issues may take longer to resolve.
Support responses vary greatly based on customer reviews and testing. Basic account and transaction queries get satisfactory answers but more complex issues especially those involving withdrawal problems or bonus disputes sometimes get generic answers that don’t address the specific concern. This is a big area of improvement for Winissimo’s overall service.
There’s a FAQ section on the website that covers common topics like account management, deposits and withdrawals, bonus terms and technical issues. While it’s useful for basic information, it’s not as comprehensive as other established casino sites.
Winissimo doesn’t have phone support which is offered by many other casinos. Not having phone support may be frustrating for players who prefer to talk to support agents especially when dealing with sensitive issues like account verification or payment disputes.

Responsible and Fair Gambling

Winissimo has various responsible gambling tools in place as per UK regulations, but the implementation and effectiveness of these is mixed from customer feedback. The platform has self-exclusion options where you can block your account for a set period of 6 months to permanent exclusion, so you can’t gamble during vulnerable times.
Less restrictive time-out features have temporary account suspension from 24 hours to 6 weeks, so you can have a cooling off period without the longer commitment of self-exclusion. These are accompanied by deposit limits where you can set daily, weekly or monthly caps on your funding activities, so you can set financial boundaries to prevent over gambling.
Reality check notifications pop up at configurable intervals during gameplay, showing session time and net win/loss. These prompts encourage you to make conscious decisions about playing rather than playing extended sessions without awareness of time passing or financial impact.
The platform has links to responsible gambling organisations including BeGambleAware and GamStop, so you can get external help if you’re experiencing gambling problems. There are also self-assessment tools to help you identify potentially problematic gambling behaviour before it becomes an addiction.
From a fair play perspective, Winissimo uses random number generators certified by independent testing agencies to ensure game outcomes are truly random and not rigged. While theoretical RTP varies by game, the platform claims to have industry standard payout rates across the whole platform, but doesn’t display individual game RTP.

Casino Summary and Detailed Information

Winissimo is a study in contrasts, with a great game selection and features but a few downsides with customer experience and practices. Launched in 2020 and operated by Progress Play Limited, the site is licensed by the UK Gambling Commission and Malta Gaming Authority so is legal in the UK.
The casino’s main strength is its massive game library with over 4,000 games from more than 90 providers. This is spread across slots, table games, live dealer, instant win games and a full sportsbook making it an all in one gambling destination.
But Winissimo’s operational reputation may be an issue for potential players. The site has a 2.5/5 rating on Trustpilot based on customer reviews with complaints about withdrawal issues, account restrictions after wins and bad bonus terms. While the sample size is small at just 5 reviews the consistency of the negative feedback matches the concerns raised about the operator on other platforms.
The bonus structure is another area of concern with a 50x wagering requirement way above industry standard. This combined with low maximum conversion limits and short validity periods makes it tough for players to convert bonus funds into cash. There’s no published loyalty scheme either so regular players get less value compared to other casinos.
Payment processing is another headache with a 1% withdrawal fee (capped at £3) which is becoming a rare practice as most good casinos now offer fee free withdrawals. While there are many deposit methods that’s a plus, the long withdrawal times (especially after wins) are a major complaint.
The mobile experience is one of Winissimo’s better points with a responsive design that adapts to different devices without needing dedicated apps. Game performance on smartphones and tablets is the same as desktop play and all functionality is available across platforms for mobile players.
Customer support is available 24/7 live chat which is convenient but the quality and depth of the responses is mixed especially when dealing with complex issues or disputes. There’s no telephone support either so players looking for more direct communication channels are out of luck. On a whole, Winissimo has a great game selection and features but the pattern of complaints, high bonus terms, withdrawal fees and regulatory issues with the operator should make potential players think twice. Despite being licensed the site may not deliver the reliable player friendly experience UK players deserve.

Winissimo

Winissimo
Winissimo

Winissimo Casino, launched in 2020 and operated by Progress Play Limited, offers over 4,000 games from 90+ providers, including big names like Pragmatic Play and Evolution Gaming. It’s fully licensed by both the UK Gambling Commission and the Malta Gaming Authority, and supports popular payment options like PayPal, Apple Pay, and Skrill. Despite its impressive selection, the casino has a 50x wagering requirement on bonuses and charges a 1% withdrawal fee (up to £3). Withdrawals can take 3 to 7 business days, and there’s no visible loyalty programme. While it’s a top pick for variety, bonus terms and user complaints on platforms like Trustpilot (2.5/5) suggest caution is wise.

Winissimo Casino, launched in 2020 and operated by Progress Play Limited, offers over 4,000 games from 90+ providers, including big names like Pragmatic Play and Evolution Gaming. It’s fully licensed by both the UK Gambling Commission and the Malta Gaming Authority, and supports popular payment options like PayPal, Apple Pay, and Skrill. Despite its impressive selection, the casino has a 50x wagering requirement on bonuses and charges a 1% withdrawal fee (up to £3). Withdrawals can take 3 to 7 business days, and there’s no visible loyalty programme. While it’s a top pick for variety, bonus terms and user complaints on platforms like Trustpilot (2.5/5) suggest caution is wise.

Casino tutorials Winissimo

  • Payment Options and Processing

    Deposit Methods

    Winissimo has 28 different payment methods available depending on your location. Debit cards via Visa and Mastercard are instant with a minimum deposit of £2.50, perfect for most UK players. Credit card deposits are restricted for UK players due to Gambling Commission regulations.

     

    E-wallets like PayPal, Skrill and Neteller are other popular deposit methods for players who want speed and extra security layers. These deposit instantly with a minimum deposit of £2.50, but note that deposits via Skrill and Neteller don’t qualify for welcome bonuses and other promotions.

    Prepaid options like Paysafecard and Neosurf are for privacy conscious players, allowing anonymous deposits without linking to bank accounts or sharing financial details online. These voucher based systems give great control over your budget, but max deposit is limited by voucher denomination and availability.

    Other deposit methods include Trustly for bank transfers, ecoPayz for multi-currency transactions, Apple Pay for iOS users and various local payment methods depending on your region. We don’t charge any deposit fees, but payment providers may charge their own fees depending on the method and amount.

  • Withdrawal Process

    Winissimo’s withdrawal process starts with a review period which takes 1-3 business days where the casino will review your withdrawal request and do necessary compliance checks. This period may be longer for first time withdrawals that require identity verification, where you will need to send proof of identity, address and payment method ownership before funds are released.

    After internal approval, the time to receive funds varies by payment method. E-wallets like Skrill and Neteller are the fastest with funds appearing within 1 business day of approval. Card withdrawals to Visa and Mastercard take 3-7 business days and bank transfers 5-10 business days depending on the receiving bank’s processing time.

    A notable thing to note about Winissimo’s withdrawal process is the 1% processing fee on all transactions, capped at £3 per withdrawal. While small, this is an industry outlier as most casinos now offer fee free withdrawals. The minimum withdrawal is the same as the deposit minimum which is £2.50 for most methods, but bank wire transfers require a higher £50 minimum due to processing costs.

    Withdrawal limits vary by currency, GBP is unlimited beyond individual payment method limits. But EUR has a weekly limit of €3,000 and a monthly limit of €6,000 and the same applies to USD and other currencies. This may be frustrating for high volume players who win big.

Overall rating of the game

Editor's rating 82%
Editor's
rating
Bonuses and promotions
72 %
72 %
Security
86 %
86 %
User support
82 %
82 %
Game offer
90 %
90 %
Deposits and withdrawals
80 %
80 %

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Pros
  • Large game selection (4,000+ games)
  • UK Gambling Commission licensed
  • 24/7 customer support
  • Multiple payment methods
  • Comprehensive sportsbook
  • Mobile-optimized platform
  • Live casino with professional dealers
Cons
  • High wagering requirements (50x)
  • Withdrawal fees (1% up to £3)
  • Reports of payment issues
Founded
2020
Support
Email: [email protected]
Online Chat: No
Game types
Baccarat, Bingo, Slingo and Keno, Blackjack, Dice games, Live Casino, Poker, Roulette, Scratchcards, Slingo, Slots, Sports Betting, Video Poker
UKGC license
Deposit methods
Apple pay, Bank transfer, Neteller, Payment card, PayPal, Skrill, Trustly, Neosurf
Withdrawal methods
Apple pay, Bank transfer, Neteller, Payment card, PayPal, Skrill, Trustly, Neosurf
Minimal deposit
£ 2,5
Deposit speed
Instantly
Withdrawal speed
3-7 business days
Language(s)
English
Option to play for fun
Mobile app
Types of account verification
Online
Rating of the games provider
82/100

Winissimo Casino FAQs

  • 1️⃣ What is the welcome bonus for new players at Winissimo?

    New players at Winissimo get a 100% match bonus on their first deposit up to £200. Sports bettors can get a separate £10 free bet when depositing and betting £10 on sports markets. Both offers require a min deposit of £10 but deposits via Skrill or Neteller don’t qualify for these promotions.

  • 2️⃣ What payment methods are available for deposits and withdrawals?

    Winissimo has 28 payment methods including Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Trustly, ecoPayz, Apple Pay, bank transfers, MuchBetter and Neosurf. Min deposit is £2.50 for most methods, withdrawals incur a 1% processing fee (capped at £3 per transaction) and withdrawal times are 1 business day for e-wallets and 3-7 days for cards and bank transfers after the initial processing period.

  • 3️⃣ How can I set limits to manage my gambling?

    Winissimo has several responsible gambling tools:

    • Deposit Limits: Set daily, weekly or monthly limits on deposits
    • Time-Out: Temporarily suspend your account for 24 hours to 6 weeks
    • Self-Exclusion: Block account access for 6 months to permanently
    • Reality Checks: Receive notifications showing time played and net win/loss
    • Session Limits: Restrict how long you can play continuously
  • 4️⃣ What should I do if I suspect unauthorised activity on my account?

    If you notice suspicious activity on your Winissimo account, contact customer support via 24/7 live chat or email at [email protected]. Also change your password if you still have access to your account. The support team will lock your account while they investigate and implement additional security measures as needed.

  • 5️⃣ Is my personal and financial information safe at Winissimo?

    Winissimo uses standard security measures including SSL encryption to protect data between your device and their servers. The platform complies with data protection regulations and is licensed by the UK Gambling Commission which has certain security protocols.

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